Many schools and organizations block emails from unknown senders or domains for student safety. This will prevent you from receiving registration emails, verification emails and program communications.
We send e-mails from:
There are a number of sender addresses at these domains used for different functions, so domain level whitelisting is best to allow your students access. Your school's IT team should be able to enable this if you submit a request.
Students are welcome to use their own email accounts, such as Gmail. However, they will be required to provide your contact email for verification and filters that prevent you receiving the email will impact eligibility for further rounds of the program.
If you received your verification email, CyberStart Game code and were able to sign up (ie your students have CyberStart Game access) then the emails are allowed to your system.
* Please note additionally for technical staff reading this article that the domains in question do have SPF and DKIM configured for trust purposes.